online reputation management

Customers are becoming savvier as they continue to shift more of their spending online. They will consider all their options before making a final purchase and parting with their money. This involves reading as much as they can about sellers in order for them to make the best decisions. They glean information from reviews, their social networks and articles among other sources. So, what does this mean for your business?

If they’re reading about your company you need to shine. Increased sales come from trust and if you want to boost your bottom line you need to have a positive footprint on the internet. Your online reputation is how others see you online and it’s the product of every piece of information about you on the web. And if someone has written something negative about you online, it can put you at a serious disadvantage and drive customers away. Do you know what’s being said about your business?

How Important is Online Reputation Management?


Taking care of online reputation is vital for every business. In a world where more and more people are shopping and conducting business online knowing what people are saying about you and then taking steps if there are inaccuracies has never been more important. A good reputation is one of your marketable assets. Even if you are not active in social media your customers are and they’re likely to be talking about you.

How Can Online Reputation Management Help Your Brand?


What customers are saying about you online can make or break your company. These days they have a lot of control over how the public views your business.

Negative reviews decrease reputability, lower Google rankings and can be difficult to fix if they are large in number. On the other hand, positive reviews will enhance your reputation and lead to a higher ranking in search engine results. This is why you need to be proactive in monitoring and managing your online presence to help maintain a positive reputation.

What We Can Do For You

Online reputation management is one of our specialist areas. Our experts work hard to make all the positive information about you easy to find when someone is navigating the internet. We monitor what others are saying about your brand, address and suppress false reviews and promote the positive content to build trust in you. In short, we are giving you control over what others read about you on the internet.

Our ORM services include but are not limited to:


Company profile


Online reputation monitoring and reporting


Improving the positive visibility of your brand


Tips on how to increase positive reviews and guidance on how to deal with criticism